Refund Policy

We are happy to accept returns or exchanges, however we ask you contact us within 14 days of delivery and send the items back within 30 days and the item is in the same condition it was sent.

If you decide you no longer require the item or want to amend the order after purchasing and before dispatching please let us know and we will cancel/amend the order for you and send you a full refund.

Please contact us if you have any problems with your order. We cannot accept returns unless we have been contacted beforehand, If you wish to return an item, any return postage costs are your responsibility.

To return a product, you should mail it to, after return confirmation has been confirmed by us:

Gamers Direct, Unit 2 Double Arches Industrial Estate, Heath & Reach, Leighton Buzzard, LU7 9LF

Any additional customs fees or duties are the buyers responsibility. Please check your local guidelines for further information.